Bee ear studs
- Description
FAQ
What materials does WØN use?
At WØN, all designers are trained and certified jewellery designers. We only use quality materials from certified dealers. This means that our materials, among other things, come from goldsmiths of the highest quality. We can therefore guarantee that the quality of the products is top notch, based on the best materials such as 925 sterling silver, recycled gold and precious stones of ethical origin.
How are the products sustainable?
At WØN, we produce all jewellery locally in our own workshop with our own hands, and therefore avoid mass production from poor social and environmental conditions. In addition, we use almost exclusively recycled gold and 925 sterling silver, AAA quality gemstones and ethically sourced diamonds.
Can I try & buy the products in a physical store?
If you find it difficult to view sizes and styling on the webshop, you can visit our physical store at Frederiksberg Allé 37, kl th, 1820 Frederiksberg. Here you can both try on our jewellery and get help with the perfect size.
Repairs & complaints
If you have a complaint about a purchased product from WØN, you can send it to us at: woenem@gmail.com.
We grant the right of complaint in accordance with the Danish Sales Act. Our right of complaint applies to defects in material and/or manufacturing, not wear and tear or self-inflicted damage.
Our right of complaint does not apply to damage caused by incorrect handling of the product.
Delivery & Returns
Fast delivery
Day to day delivery for orders placed before 12:00 on all weekdays. Orders placed over the weekend are delivered from the first working day of the following week.
*Order items - Estimated delivery time varies between 2-8 weeks from order date to delivery date.
Order tracking
All our suppliers will follow up your order with a Track & Trace update sent to your email as soon as we have packed and delivered your order.
Returns & questions
We offer a 14-day return and 30-day exchange for all orders placed after receipt.
If you have questions or experience problems regarding your order, you can contact our customer service on our contact page or send us an email at: woenem@gmail.com .
*REMEMBER to tell us your order number so that we can quickly provide you with the best service.
Reviews
About WØN
Who is WØN?
The two women behind WØN are Eva Busk Hyllemose and Marie Segato. We are jewellery designers and create the jewellery of your dreams. Our vision with WØN is to bring together a lot of fantastically creative and talented people who are passionate about their craft. We find different designers who can all do something different, because when we all come together something magical happens where everything is possible.